Managing talent

About this course: In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization.
Managing and developing talent is one of the top 3 issues on the minds of CEOs from around the world. In fact, CEOs cite managing and developing their leadership talent as the issue that is most important to the future success of their business but that their organizations are least capable of addressing effectively. This course will provide you with the insights, frameworks and tools to effectively manage and develop talent in your teams and organizations.

Created by:   University of Michigan

  • Scott DeRue, Ph.D.
    Taught by:    Scott DeRue, Ph.D., Edward J. Frey Dean at the Ross School of Business
    Management and Organizations, Ross School of Business

  • Maxim Sytch, Ph.D.
    Taught by:    Maxim Sytch, Ph.D., Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow
    Management and Organizations, Ross School of Business

  • Cheri Alexander
    Taught by:    Cheri Alexander, Chief Innovation Officer and Executive Director Corporate Learning
    Management and Organizations, Ross School of Business
Basic Info
Commitment4 weeks of study, 3-5 hours/week
How To PassPass all graded assignments to complete the course.
User Ratings
Average User Rating 4.4See what learners said
The Talent Pipeline
In this module, you will be introduced to the concept of the talent pipeline. Without amazing people to execute your team, division or company strategy, you will be unable to create value and move forward. Following this module, you will understand that the concept of strategy is first, followed by the positions or organization structure. Once designed, your recruitment brand will attract people to you. Through your recruitment strategies, you will recruit and select the best of the best that fit your team. On-boarding is critical to bringing them into your team and this module will help you to implement superb on-boarding processes.

8 videos2 readings2 readings
  1. Video: 01.01 - Welcome and Introduction to the Talent Pipeline
  2. Video: 01.02 - Strategy First and HR Planning
  3. Video: 01.03 - Recruitment and Your Recruitment Brand
  4. Practice Quiz: Describe Your Brand
  5. Video: 01.04 - Recruiting Methods
  6. Practice Quiz: Recruiting Methods Video
  7. Video: 01.05 - Selection
  8. Reading: Introduction to Rich Sheridan, CEO of Menlo Innovations
  9. Video: 01.06 - Selecting Talent at Menlo Innovations
  10. Video: 01.07 - Onboarding
  11. Video: 01.08 - Onboarding at Menlo Innovations
  12. Reading: Unit Lecture Slides
Graded: The Talent Pipeline
Managing Performance Evaluation and Feedback
In this module, you will learn about the central approaches for measuring and evaluating performance and behaviors and understand the implications of different evaluation systems for employees. You will also learn how to collect, assess, and use 360 degree feedback. In addition, you will learn how to recognize and mitigate key errors raters make in evaluating the performance of others. Finally, you will gain awareness of the stereotypes that can affect the accuracy of performance evaluations.

11 videos2 readings
  1. Video: 02.01 - Why Structured Performance Management & Evaluation?
  2. Video: 02.02 - Measuring Results and Behaviors
  3. Video: 02.03 - Implications of Performance Measurement Systems
  4. Reading: Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
  5. Video: 02.04 - Jeff Brodsky on Forced Distributions
  6. Video: 02.05 - Rich Sheridan on Forced Distributions
  7. Video: 02.06 - 360 Degree Feedback
  8. Video: 02.07 - Using 360 Degree Feedback
  9. Video: 02.08 - Receiving and Seeking Developmental Feedback
  10. Video: 02.09 - Rater Errors
  11. Video: 02.10 - Stereotypes in Performance Evaluations
  12. Video: 02.11 - Recap
  13. Reading: Unit Lecture Slides
Graded: Managing Performance Evaluation and Feedback
Graded: Employee Development
Developing and Coaching Your People
As a leader, it is essential that you develop, coach and prepare your team for success. When you help your team members learn and grow, their motivation and engagement increases, their performance improves, and they become more committed to the team. In this module, you will learn how to develop and coach your people to realize their potential and improve their performance.

16 videos5 readings
  1. Video: 03.01 - Your Most Developmental Experience
  2. Video: 03.02 - The Business Case for Developing Talent
  3. Video: 03.03 - Assessing Key Drivers of Performance
  4. Video: 03.04 - Assessing Strengths or Weaknesses?
  5. Video: 03.05 - 5 Questions to Help Create "Stretch" Experiences
  6. Video: 03.06 - Using Stretch Assignments to Develop People
  7. Video: 03.07 - Mindful Engagement as a Tool to Prepare for "Stretch" Experiences
  8. Video: 03.08 - Mindful Engagement During the "Stretch" Experience
  9. Video: 03.09 - Developing Talent Through Stretch Experiences
  10. Reading: Getting the Most Out of 70-20-10
  11. Reading: Make Time for Growth Assignments in Your Daily Work
  12. Video: 03.10 - Helping Build a Personal Board of Directors
  13. Video: 03.11 - The Importance of Mentors and Sponsors
  14. Video: 03.12 - The Power of Structured Reflection to Drive Learning
  15. Video: 03.13 - Why You Must Be a Good Coach
  16. Video: 03.14 - 6 Steps to Effective Coaching
  17. Reading: 5 Steps to Integrating Coaching into Your Talent Management Strategy
  18. Video: 03.15 - 7 Great Coaching Questions
  19. Video: 03.16 - Recap: Developing and Coaching Your People
  20. Reading: [Optional] Experience-Driven Leader Development
  21. Reading: Unit Lecture Slides
Graded: Developing and Coaching Your People
Creating and Building a Robust Talent Pipeline
True Talent to lead your team, division or company is a requirement in our world. But will you know Talent when you see it? In this module, you will be given a model to help to assess those who will be able to lead into the future. Once selected as a Talent, you will have to continue to develop the individual and engage them continuously. How do we best develop talent? By the end of this module, you will be able to create a talent development plan and begin its execution.

7 videos3 readings1 reading
  1. Video: 04.01 - What is Talent?
  2. Reading: Talent Level Worksheets
  3. Video: 04.02 - A3E2 Model
  4. Practice Quiz: A3E2 Model Stories
  5. Video: 04.03 - Talent Management
  6. Video: 04.04 - Preparing a Plan for Every Person
  7. Reading: Planning for Your Talent
  8. Video: 04.05 - Talent Engagement
  9. Video: 04.06 - Human Capital Systems and Succession Planning
  10. Video: 04.07 - People are Everything
  11. Reading: Unit Lecture Slides
Graded: Creating and Building a Robust Talent Pipeline
Graded: Talent Recruitment, Selection, and Onboarding
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University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

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